Community Manager
As a Community Manager at Paradox Interactive, you act as the voice of our games in the community, and the voice of our fans in the product team and to our developers. Your responsibility is cultivating and activating the community surrounding your assigned products, increasing the size of our owned audience and the impact of our marketing actions. You are an active participant in the discussion on forums and social media and participate as the main point of contact during our community activities.
You are responsible for measuring the success rate of our community facing content and campaigns. You are a key player in creating a positive feedback loop between the community and our marketing and development teams, giving you an important role in shaping future development of our products.
In your day to day, you work with a product team, coordinating and executing on the animation, moderation, and management of the community and social media channels, as well as the execution of the marketing team content roll-out plan. You make sure content is posted on time, and announcements are made as planned, while providing reporting on reach, engagement and community sentiment to your team and partners.
Key responsibilities
Execute innovative community activities to increase reach and engagement.
Copywriting for campaign websites, patch notes and other brand communications.
Feed actionable community feedback to marketing and development teams.
Managing the working relationship with one or more freelance “community ambassadors”.
Required qualifications
Experience building and nurturing audiences in social media and creating lively, engaging content for a consumer audience.
Both excellent proactive and reactive communication skills.
A deep understanding of and interest in video game culture and communities.
Fluency in written and spoken English.
Practical information
Scope: Full time and permanent
Reports to: Manager, Community Relations
Location: This position is based in Stockholm
Some of our benefits include:
If you think that this description matches you, we highly encourage you to apply as soon as possible as we will interview candidates continuously. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.
At Paradox Interactive we celebrate difference and care deeply about diversity and inclusion. We therefore encourage you, no matter who you are, to apply for this job if you think you’d be a great addition to our team.
- Department
- Marketing
- Role
- Community
- Locations
- Stockholm, Sweden
Stockholm, Sweden
Working at Paradox
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Continuous personal development
To make and sell fantastic games we focus on continuous professional development of our employees. Education, career development and impact on decision-making are part and parcel of this endeavor.
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Freedom & Responsibility
Your contribution will count and you’ll see direct results of your input in our final products.We provide you with freedom in how to tackle ambitious goals and we strive to work in small autonomous teams where you have an impact on the decisions taken. However, we also expect every employee to be responsible for their work and the decisions they make.
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Explore, bond and be well
Our culture centers around the games we make and the bonds we form between the people who make and play them. In our experience, a healthy dose of nerdiness is often central in this, no matter what form it takes.
We encourage employees and teams to explore their nerdiness and connect with one another within and (if they wish) outside the company - be it in our strong board game and TTRPG community, over painting miniatures, in book circles, over karaoke, at our social gatherings and of course over video games. How far down the rabbit hole you go is up to you, nothing is mandatory.
It goes without saying that you get full access to our Steam catalog and the chance the play games that are still in development.
We strive for a good work-life balance for all employees and prioritize their personal well-being.
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Masters of our fate
We have stable long-term owners with skin in the game, decision making close to the games and the players and are stably self-financed, without debt. That gives us full ownership and control of our development. Our success or failure is up to us.
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Compensation
We offer competitive monthly salary and salary revision once per year with participation in our company wide profit share program.
You will be given 5+1 weeks of paid vacation per year. For international hires, we will provide relocation assistance (Visa application, Initial Home Finding, Settling in Service, and your flight).We offer flexible work hours, an open office environment and we encourage sharing and learning from each other.
It goes without saying that you get full access to our Steam catalog and the chance the play games that are still in development.
Our Culture
We’ve built our culture on three pillars that function as bedrock.
Nerdiness:
We celebrate our nerdiness, and invite others to experience it.
Trust:
We face challenges together by placing trust in each other.
Ownership:
We own up to our decisions, dare to try, and learn from the past.
About Paradox Interactive
Today, Paradox consists of both publishing and internal game development. We have a broad portfolio of games and own the most important brands, including Stellaris, Europa Universalis, Hearts of Iron, Crusader Kings, Cities: Skylines, Prison Architect, Victoria, Age of Wonders and the World of Darkness catalog of brands.
Since 2004, the company has published its games all over the world, initially through physical distribution but primarily in digital channels after 2006. Paradox games are developed primarily for PC and console platforms, but the company also releases games on mobile. The largest markets today include the US, UK, China, Germany, France and Scandinavia. In total, Paradox games have over five million players each month.
Community Manager
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