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Community Manager

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As a Community Manager at Paradox Interactive, you act as the voice of the brand in the community, and the voice of our fans in the product team. Your responsibility is cultivating, growing and activating the community surrounding your assigned brands, increasing the size of our owned audience and the impact of our marketing actions. You are an active participant in the discussion on forums and social media, taking part in all relevant community activities (live streams, events, social media campaigns...) 

You are also responsible for measuring the success rate of our content and community campaigns, and feeding community input back to the marketing and development teams, ensuring a productive and constructive feedback loop. This gives you an important role in shaping the future development of our products.

You report to the Head of Community, or a Senior Community Manager, with the Product Marketing Manager responsible for budgeting and allocating your time between projects. In day-to-day-operations, you work closely with the product team. As a community manager, you are responsible for all owned media channels associated with the brand (Twitter, Facebook, Instagram, Paradox Forum, Discord or others).

You also coordinate with freelance Community Ambassador(s) working on your assigned brands to ensure the animation, moderation, and management of the communication and social media channels, as well as the execution of the marketing team content roll-out plan. You make sure content is posted on time, and announcements are made as planned, while providing reporting on reach, engagement and community sentiment to your team and partners.

Key responsibilities

  • Manage, grow and cultivate healthy and inclusive communities for assigned brands.
  • Execute innovative community activities to increase reach and engagement for your brand(s).
  • Manage all communications through your assigned brands owned channels (Facebook, Twitter, Youtube, Forum etc), acting as the "voice of the brand".
  • Copy writing for campaign websites, patch notes and other brand communications.
  • Feed actionable community feedback to marketing and development teams with structured community sentiment reporting.
  • Coordinate announcements, social media content posting, and day-to-day planning with stakeholders (Content Producer, Product Marketing Manager, Partner Manager, PR agency, Performance marketer).
  • Manage and coordinate with freelance Community Ambassadors.

Required qualifications

  • Experience building and nurturing communities online, creating engaging content for a consumer audience, and managing social media tools and platforms.
  • Both excellent proactive and reactive communications capabilities.
  • Previous experience working in the video game industry is preferable. 
  • A deep understanding of and interest in video game culture and communities.
  • Interest in, and experience, with the games developed and published by Paradox Interactive is preferable.
  • Basic knowledge of picture and video editing tools is preferable, but not necessary.
  • Fluency in written and spoken English.

Some of our benefits include:Teamtailor.Benefits4.PNG

If you think that this description matches you, we highly encourage you to apply as soon as possible as we will interview candidates continuously. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.

At Paradox Interactive we celebrate difference and care deeply about diversity and inclusion. We therefore encourage you, no matter who you are, to apply for this job if you think you’d be  a great addition to our team.

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Västgötagatan 5
118 27 Stockholm Directions

Working at Paradox

So what’s in it for you? We keep it simple and have divided this into four areas: work, social, development, and compensation. This is a brief summary of our perks and what it means to work at Paradox. If you want to know more - get in touch!


  • Work

    Small teams and accessible managers means that your contributions are important to us

    You are close to the final product, our community and our fans - we encourage you to interact with our community and players directly through social media, our forum, and via streams

    Work/Life balance is important to us so our plans do not rely on crunch (this does not mean we never work overtime but overtime is relatively uncommon)

  • Social

    Company-wide Social Hour every Friday with snacks & beverages

    Yearly company parties

    Ping-Pong table/Pool Table, Warhammer table, and lots and lots of board games

    Spoiler-free break room environment for at least a week after major movie/show launch

  • Development

    Leadership courses available for all employees

    We continuously send employees to conferences and development opportunities such as GDC and GamesCom

    Lunch n´ Learn sessions held by employees: topics range from everything between “Doing business in China” to “Surviving the zombie apocalypse”

  • Compensation

    Competitive monthly salary and salary revision once per year

    Participation in our company wide profit share program

    5+1 weeks of paid vacation per year

    For international hires, we will provide relocation assistance (Visa application, Initial Home Finding, Settling in Service, and your flight)

Our Culture

In November 2016, we gathered the entire company for a four day conference in Malta. The focus of the conference was to discuss company direction, discuss our internal goals, and also put into words the company culture we are so keen to keep as we continue to grow. Together, we decided that the following cultural pillars are what makes up the foundation of Paradox:

- DEDICATED

- PASSIONATE

- GET SHIT DONE

- OPEN-MINDED

- NERDY

Already working at Paradox Interactive?

Let’s recruit together and find your next colleague.

email
@paradoxinteractive.com
  • Abraham Gomez
  • Adam Skarin
  • Albin Wallin
  • Ales Bolka
  • Alessandro Festante
  • Alexander Altanis
  • Alexander Bricca
  • Alexander Hofverberg
  • Alexander Ivannikov
  • Alexander Oltner
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