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E-commerce Manager

As E-commerce Manager you have the unique opportunity to be part of growing all aspects of the Paradox games store and of serving ~7 million Paradox accounts with a great shopping experience.

You will be part of a cross-functional team with competencies within UX, Analytics, Marketing Automation and CRM while also working closely with external development partners. You will also work with our Product Marketing teams to ensure the user journey is consistent with brand guidelines, providing the best customer experience possible.

Your performance will be measured by retention and lifetime value. For the right candidate, this role has the potential to grow into ownership over our direct sales channels.


  • Develop new methods for driving lifetime value and growth in the Paradox Store
  • Plan and set up promotional activities to achieve business targets
  • Manage all aspects of offering a localized user experience
  • Payment methods and risk management
  • Ongoing reporting to key stakeholders
  • Manage product pages and coordinate product launches


  • Hands on experience from SEO, conversion rate optimization and working with e-commerce in cross-functional environments.
  • Experience from managing online payment methods
  • KPI driven with a strong business sense
  • Experience from working in Salesforce Commerce Cloud (formerly Demandware) or equivalent platform
  • Fluent in English, spoken and written

We believe the right candidate can transform data into actions with tangible results, have great communication skills and passion for digital business development. Just like the rest of the team, you are driven by continuously testing, evaluating and improving your work.

Practical information

Scope: Full time and permanent
Reports to: Digital Commerce Manager
Location: This position is based in Stockholm

If you think that this description matches your background, we highly encourage you to apply as soon as possible as we will interview candidates continuously for this position. In your application, please show us why your previous experiences and skills would work for this role and why you are interested in working at Paradox. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.

Since we strive for a more even gender distribution we highly encourage women to apply to this role.

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Västgötagatan 5
118 27 Stockholm Directions

Working at Paradox

So what’s in it for you? We keep it simple and have divided this into four areas: work, social, development, and compensation. This is a brief summary of our perks and what it means to work at Paradox. If you want to know more - get in touch!

  • Work

    Small teams and accessible managers means that your contributions are important to us

    You are close to the final product, our community and our fans - we encourage you to interact with our community and players directly through social media, our forum, and via streams

    Work/Life balance is important to us so our plans do not rely on crunch (this does not mean we never work overtime but overtime is relatively uncommon)

  • Social

    Company-wide Social Hour every Friday with snacks & beverages

    Yearly company parties

    Ping-Pong table/Pool Table, Warhammer table, and lots and lots of board games

    Spoiler-free break room environment for at least a week after major movie/show launch

  • Development

    Leadership courses available for all employees

    We continuously send employees to conferences and development opportunities such as GDC and GamesCom

    Lunch n´ Learn sessions held by employees: topics range from everything between “Doing business in China” to “Surviving the zombie apocalypse”

  • Compensation

    Competitive monthly salary and salary revision once per year

    Participation in our company wide profit share program

    5+1 weeks of paid vacation per year

    For international hires, we will provide relocation assistance (Visa application, Initial Home Finding, Settling in Service, and your flight)

Our Culture

In November 2016, we gathered the entire company for a four day conference in Malta. The focus of the conference was to discuss company direction, discuss our internal goals, and also put into words the company culture we are so keen to keep as we continue to grow. Together, we decided that the following cultural pillars are what makes up the foundation of Paradox:






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