Marketing Automation Specialist

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Would you like to work in the fast-paced gaming industry and help take Paradox Interactive’s customer programs to the next level? Apply today to get the opportunity to work with marketing initiatives on exciting brands such as Cities: Skylines, Bloodlines 2 and Stellaris!

As Marketing Automation Specialist you will be part of a newly formed CRM team and help drive the development and ongoing optimization of our newly implemented marketing automation platform (Braze), to help grow the business, retain and engage our players throughout the player lifecycle. 

Key responsibilities include management of our marketing automation platform which involves building, configuring, testing and following up on marketing activities driven by the CRM team as well as activities initiated by game teams, research team etc. We believe you have a technical background with an interest and experience in data driven marketing, and thus are equally comfortable discussing customer data and analyzing outcomes of activities as with setting tactics for our digital marketing initiatives.

Responsibilities

  • Build and configure customer communication programs in our marketing automation platform (Braze), ensuring that segmentations, trigger data, content and reporting are set up correctly. Continuously test, optimize and improve triggered programs and campaigns
  • Manage technical aspects of key marketing systems (marketing automation)
  • Act as superuser of marketing automation platform (Braze) and educate other team members in the tool when necessary
  • Collaborate with DevOps and Analytics teams to ensure we have the right data and are able to create correct segments etc.
  • Develop and document functional requirements of marketing programs and operational workflows
  • Reports to Head of Digital Marketing

Required Qualifications

  • Experience working with one of the major enterprise marketing automation platforms is a must (Adobe Campaign, Salesforce ExactTarget, Oracle Responsys, IBM Unica, Braze)
  • Knowledge of SQL, table normalization and basic scripting is a requirement which means that a firm grasp of how data interrelate is necessary
  • Experience working in cross-functional teams and ability to manage engagement with various stakeholders including marketing, IT, tech and analytics
  • Fluent in English, spoken and written

On a personal level the right candidate will be a creative problem solver who is passionate about testing, optimizing and inventing new ways to improve the customer experience. The successful candidate will also have an ability to frame analytical problems, pull data, and extract insights that lead to tangible results.

Some of our benefits include:Teamtailor.Benefits4.PNG

If you think that this description matches you, we highly encourage you to apply as soon as possible as we will interview candidates continuously. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.

At Paradox Interactive we celebrate difference and care deeply about diversity and inclusion. We therefore encourage you, no matter who you are, to apply for this job if you think you’d be  a great addition to our team.

Or, know someone who would be a perfect fit? Let them know!

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Malmö

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Working at Paradox

So what’s in it for you? We keep it simple and have divided this into four areas: work, social, development, and compensation. This is a brief summary of our perks and what it means to work at Paradox. If you want to know more - get in touch!


  • Work

    Small teams and accessible managers means that your contributions are important to us

    You are close to the final product, our community and our fans - we encourage you to interact with our community and players directly through social media, our forum, and via streams

    Work/Life balance is important to us so our plans do not rely on crunch (this does not mean we never work overtime but overtime is relatively uncommon)

  • Social

    Company-wide Social Hour every Friday with snacks & beverages

    Yearly company parties

    Ping-Pong table/Pool Table, Warhammer table, and lots and lots of board games

    Spoiler-free break room environment for at least a week after major movie/show launch

  • Development

    Leadership courses available for all employees

    We continuously send employees to conferences and development opportunities such as GDC and GamesCom

    Lunch n´ Learn sessions held by employees: topics range from everything between “Doing business in China” to “Surviving the zombie apocalypse”

  • Compensation

    Competitive monthly salary and salary revision once per year

    Participation in our company wide profit share program

    5+1 weeks of paid vacation per year

    For international hires, we will provide relocation assistance (Visa application, Initial Home Finding, Settling in Service, and your flight)

Our Culture

In November 2016, we gathered the entire company for a four day conference in Malta. The focus of the conference was to discuss company direction, discuss our internal goals, and also put into words the company culture we are so keen to keep as we continue to grow. Together, we decided that the following cultural pillars are what makes up the foundation of Paradox:

- DEDICATED

- PASSIONATE

- GET SHIT DONE

- OPEN-MINDED

- NERDY

Already working at Paradox Interactive?

Let’s recruit together and find your next colleague.

email
@paradoxinteractive.com
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